Return Policy

Return Policy – Eye on Fashion Art

All artworks at Eye on Fashion Art are produced with great care and printed to a high standard of quality. However, it is possible that a product is damaged during shipping or that an issue occurs in the printing or finishing process.

In case of damage or a production error, this must be reported within 48 hours of delivery by email to info@eyeonfashionart.com. Please include your name, order number, a short description of the issue, and clear photos of both the artwork and its packaging.

Shipping damage

If the packaging shows visible signs of damage upon delivery, it is advised to refuse the parcel and have it returned to sender.
If damage is discovered after unpacking, it must also be reported within 48 hours.

Based on the report, Eye on Fashion Art will provide an appropriate solution, such as a replacement or repair, depending on the situation.

Production issues or incorrect item

If the wrong artwork has been delivered, or if there is a problem with the print, colour, or finish, this can also be reported within 48 hours. Eye on Fashion Art will ensure that the issue is resolved appropriately and to the expected quality standard.

No general right of return

As all artworks are custom made to order, returns without a valid reason are not accepted. Eye on Fashion Art follows the EU exceptions to the right of withdrawal for personalized products.